Refund policy
Warrior in a Garden – Return & Refund Policy
All of our products are made to order through our print-on-demand partner. Because each item is custom printed when a customer places an order, we do not accept returns or exchanges for:
-
Ordering the wrong size
-
Ordering the wrong color or design
-
Buyer’s remorse / change of mind
-
Items that have been worn, washed, or damaged by the customer
However, we proudly stand behind the quality of our products.
We will gladly replace or refund items that arrive:
-
Damaged in transit
-
Defective
-
Misprinted
-
Incorrect (wrong item sent)
If you receive a damaged, defective, or incorrect item, please email us within 7 days of delivery at:
Please include:
-
Your order number
-
A clear photo of the issue
-
A short description of the problem
Once approved, we will send a replacement at no additional cost.
Exchanges
Because each product is printed on demand, we do not offer exchanges for sizing or color.
Please double-check our size charts before ordering.
Refunds
If a refund is approved for a defective or incorrect product, it will be returned to your original payment method.
Please allow 5–10 business days for processing depending on your bank.
If more than 15 business days have passed since approval, contact us at:
📧 wiagbusiness@gmail.com
EU 14-Day Cooling-Off Period
If you are located in the EU and your order qualifies under consumer protection laws, please contact us for assistance. Eligibility is limited due to the custom-made nature of our products.